The train number 05027 Gorakhpur-Anand Vihar biweekly Suvidha special train will start every Monday and Wednesday(13,15, 20, 22, 27, 29 July 2015) from Gorakhpur at 20:55 hrs and will reach Anand Vihar next day at 11:00 hrs. it will have stops at Khalilabad, Basti, Gonda, Lucknow, Muradabad.
In the other direction, the train number 05028 Anand Vihar biweekly Suvidha special train will depart every Tuesday andThursday (14, 16, 21, 23, 28, 30 july, 2015) at 14:00 hrs and will reach Gorakhpur next day at 05:10 hrs. it will have same stops.
Suvidha types of trains are planned to be run during peak summer, winter rush seasons, festivals and on other occasions as jointly decided by COMs and CCMs of the zonal Railways. Only confirmed and RAC tickets will be issued on these trains. Advance Reservation Period (ARP) of the train will be maximum 30 days and minimum 10 days. Tickets for the train will be available both at Railway Reservation Counters and e-ticket through IRCTC. Passenger has to produce one of the prescribed Identity Card during journey for verification purpose. No concession, no free/complimentary pass will be applicable and also for children full adult fare shall be charged.
Minimum fare of Suvidha train shall be Tatkal fare for the class. Fares would increase after booking of every 20% of seats/berths subject to maximum three times of Tatkal fare. Other applicable supplementary charges like reservation charge, superfast charge, service tax etc. shall be levied separately. 50% refund of fare shall be granted upto 6 hours before the scheduled departure of the train or preparation of the chart whichever is earlier. After that no refund shall be permissible.
In normal circumstances cancellation of Suvidha train is not permitted However, In case of cancellation of train in exceptional circumstances, full refund of fare shall be granted for counter PRS ticket across the counter and for e-tickets full refunds of fare shall be directly credited to the customers account. For any other reason, if berth cannot be given to passenger by Indian Railways, full refund shall be granted to the passenger manually.